Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. While the problem with my order came entirely from the courier’s part, once the customer service team became aware of the issue, they shipped a replacement order within 24h using a different courier. Lyle & Scott Ltd. Mens Lyle and Scott Gilzean Trainers Runners Lace Up New. £110. Lyle & Scott plus blackwatch check shirt in green. Lyle & Scott Founded over 140 years ago by William Lyle and Walter Scott, Lyle & Scott originally started out as a knitwear company based in the Scottish Borders. Lyle and Scott Quinn Trainers Mens Men's trainers Lace fastening Mesh upper for breathebility Elasticated ankle collar Ankle tab Leather upper Embroidered Lyle and Scott logo Ground contact EVA sole Upper: leather/ textile Lining: textile Outsole: Rubber/ EVAFor our full range of Sports visit BrandMax Rest assured I can see our customer service representative has done, and did all they could on our system and within their power, to assist you! Second time I have purchased a shirt which has come with a fault. L&S team. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. Highly recommended and will definitely be shopping again. Lyle & Scott Trainers In Brown. Great job! Great job! © 2021 Trustpilot, Inc. All rights reserved. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the everyday man. Sometimes, it's all about the trainers. The simple outer offers a clean finish to smart and casual looks. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Check out our cheap Lyle And Scott Vintage Trainers range all with up to 75% off RRP once it's gone it's gone - hurry $51.63 + shipping . So not a very good excuse given Lyle. Discover Lyle & Scott at ASOS. $72.30. Hi Diana! These shoes are all about the bold debossed branding, the subtle perforated detailing at the toe and the chunky rubber outsole with waffle design for improved traction. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. From Mens Harrington Jackets to Mens Parka Jackets and more check out our latest range. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Never again . Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Bad service. I had some excellent customer service from Jade R at Lyle and Scott. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. 10/10 ❤️. ... FAQ Trending Now Over 100 Designer Brands Over 66,000 Positive Reviews Saved My Bag Account Menu Brands. Absolutely first class, one small problem with garment. Menswear from Lyle & Scott. Click here for Lyle And Scott Vintage Mens Cooper Trainers White at MandM Direct. The Lyle & Scott label is obsessed with the details that go into products and make a collection versatile. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Thanks! 40%. The Lyle & Scott collection of jackets and coats on Mainline Menswear are suitable for any weather, season or occasion. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. You can wear him a few time when I wash them it get smaller and smaller. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. My sons are real fans of Lyle & Scott clothing; good quality for a reasonable price. Lyle and Scott. Hello Scott, we are so sorry to hear of your recent experience! Hi Diana! Thanks. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. Crafted from a durable material, they feature a round toe and lace fastenings for maximum ease. © 2021 Trustpilot A/S. Thanks again Jess. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. Returned for free on Saturday and today a replacement arrived, no fuss, no quibble and value for money to boot with the brilliant sales they have. £44. So not a very good excuse given Lyle. Three weeks later I had to refer the complaint to the credit card company to resolve. Made a couple of purchases via the Ebay site and had to exchange as wrong size. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. £75. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Lyle & Scott Mens Trainers Lyle and Scott Halket Canvas Shoes Pumps - White . off. I had some excellent customer service from Jade R at Lyle and Scott. From Mens Trainers to Mens Flip Flops and Slides, check out our latest range. For instance, they didn’t simply stop at letting me know explicitly the current situation of my order, but also made sure to keep me updated on every single step of what was being done to correct the issue.They are also extremely efficient at adapting to try to improve customer experience. If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! Delivering to Australia, shop men's Lyle And Scott T Shirts online today. 5 stars. If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. 5 stars all the way. Hello Julian, so sorry to hear this! off. Students get 20% off! Purchased a pair of bottoms that had an issue with the stitching. Thank you for your help and understanding with the problem that occurred. £36. Hi Lindsey, thanks so much for this! Look forward to hearing back from you. Hello Scott, we are so sorry to hear of your recent experience! Find true classics here in the Lyle & Scott collection, where expert craftsmanship brings superior quality. My sons are real fans of Lyle & Scott clothing; good quality for a reasonable price. Please do contact us directly via email on customercare@lyleandscott.com as we may be able to help you resolve this! Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. Lyle And Scott Mcmahon Leather Lace-up Casual Trainers Grey Yellow uk 12 eu 46. Lyle and Scott was founded in 1874 as a knitwear company in Scotland. 41%. The company began by developing high quality underwear for Victorian Britain. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. Very happy with all aspects and would highly recommend and will use myself again in future. The bold tonal design adds a … Item never arrived, was still charge and customer services none existent. Good offers, smooth ordering process and quick delivery. When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. I have never had such good service in the past few years. Great shirt but never gone buy them again. Lyle and Scott Men. Premium outerwear, knitwear and casual wear, crafted with timeless style. This is Why I love this brand and website! Lyle & Scott Ltd. Quick reply and very professional, helped me get a replacement sent out quickly and was so lovely throughout the process. From Casualwear to the Classic Menswear and much more check out our latest range. Students get 20% off! $160.00. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the ever-present man. We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. Rest assured I can see our customer service representative has done, and did all they could on our system and within their power, to assist you! Jess was super helpful rectifying an issue I had with an item. Lyle & Scott Mens Trainers Lyle and Scott Halket Canvas Shoes Pumps - White Just spent £300 at Timberland today with no problems. Used to be my favorite shop but now never again. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital & Print Publishing Made Easy: Prime Now 2 … One Facebook message and 2 days later a new pullover in the colour of my choice was sent to me.Fast and very good customer service. I had cause to contact Lyle and Scott due to a faulty hoodie. Does’t fit any more. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. I’m really disappointed. I had cause to contact Lyle and Scott due to a faulty hoodie. Lyle and Scott Coats & Jackets Mens. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Just had the worst experience ever trying to purchase items of their amazing website. I hope the company gives you and your team a big bonus for making it happen for the brand during this holiday season of this very particular year. Bedecked with striking chunky soles and embossed with the signature brand labelling, they pair well with a white t-shirt and ripped jeans for a classic outfit. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! Mens Jackets from Lyle & Scott. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Second time I have purchased a shirt which has come with a fault. So sorry to hear you were unhappy with your recent experience in a store of ours! Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. We are glad to hear that your initial bad experience, was turned around by the work of our service team. Highly recommended and will definitely be shopping again. I will pass this onto the relevant people in the team, as they will be glad to hear they have assisted in getting your query resolved. £85. Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Would defiantly buy for again knowing how good their customer service is! Free Delivery on orders over £75 & Free UK Returns - Discover the latest in men's clothing online. Not bought any items for a long time but spotted a t-shirt that looked good.Only worn 3 times and cotton already pilling round the neck. Lyle and Scott Aurea Trainers. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. And now i have sent at least 5 mails to lyle and scott, without any answer. Customer service was excellent and emails were responded to quickly and efficiently. Hello Julian, so sorry to hear this! Customer reviews: Be the first to write a review; Would you … We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. Please try your search again later. ... Lyle & Scott trainers in brown. I’m really disappointed. Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. Lyle and Scott Mcmahon Textured Trainers. You can wear him a few time when I wash them it get smaller and smaller. Hello, so sorry to hear this! Best Lyle And Scott McMahon Trainers | Men's Trainers Outlet Online Shoes - Free Shipping, Save 50% OFF Every Order. Good offers, smooth ordering process and quick delivery. Lyle & Scott Severin Trainers. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. For instance, they didn’t simply stop at letting me know explicitly the current situation of my order, but also made sure to keep me updated on every single step of what was being done to correct the issue.They are also extremely efficient at adapting to try to improve customer experience. A winter jacket without the bulk, Lyle & Scott's Lightweight Puffer Jacket is a light and simple style designed to keep you protected from the elements. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. Filter By Filter Sort by ... Lyle and Scott Shankly II Lace Up Trainers. Discover the service that only recommends clothes in your style, size and budget. Lyle and Scott Mens shoes sale | Up to 65% off | Huge discounts from the biggest online sales & clearance outlet. Continue to maintain their simple and Classic approach to style with their collection of and. Manager picks this Up accordingly they have, in my opinion, gone and. Time I have never had such good service in the company began by developing high quality underwear for Victorian.... 5 mails to Lyle & Scott S will see this and give Jade because! And smaller directly to discuss further with no hassle & Scott plus check!, was turned around by the work of our service team emails, so we can email you directly discuss. Funds for you, before trying again the company 's TrustScore product info, &. Used to be my favorite shop but now never again never again you. Trying again, jumpers, polos and cardigans to the credit card to... 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Was n't refunded and customer service from Jade R at Lyle and was!