CommuterDirect.com lets you buy Washington, D.C.-area transit tickets and passes online and have them delivered to your home or office. Weekly and monthly passes for MARC and commuter bus will continue to be accepted for rides on MTA local bus, Metro Subway, Light Rail, express bus and neighborhood shuttle service. I pitched this idea to my friends and some members of the design community and they all gave me the thumbs up! Ticket machines were also added to stations that were not previously staffed, such as Halethorpe. In railways stations, the station name is presented in 3 languages — English, Hindi and the local language. To get a higher quality of visualization, I proceeded to make the mockups using the rough sketches as the foundation. Reach out to me at rohanharikumar80@gmail.com, A weekly, ad-free newsletter that helps designers stay in the know, be productive, and think more critically about their work. More importantly, is there a need for this? Wanderu’s simple checkout process makes it easy to book your bus and train tickets hassle-free and with no additional fees. Navigate the MARC with ease whether commuting, on a day trip to Harpers Ferry, or coming home from BWI. For Marc train service alerts, please check the Moovit App. Welcome screen — After the loading screen, it directing jumps to the boarding process (first-time user). The true value of a product comes from the usability and I proceeded to design with that in mind. I studied the IRCTC website and noted down the key elements of a components and understood the hierarchy of displaying the elements. After brainstorming potential features that people would find useful, I set out put together a concrete feature set for my product. Copyright © 2018 IdleOffice LLC. 3. “We wish you many more pleasurable visits, we wish you a lifetime of fun even when you’re not in this wonderland of joy. CharmPass is free to download for Apple and Android devices. To secure the best available fare, passengers should purchase tickets prior to boarding the train. I looked at the feedback objectively and proceeded to go back in my process to improve the application if need be. There is always room for improvement! It gives me the opportunity to learn more about the culture and incorporate the knowledge to build a product that people can connect with. MARC ticket vending machines - accepts all major credit and debit … Mobility Ticket Book orders may be placed at any time. Compare performance to the competition. Excluded elements that I thought would negatively impact a potential users experience. Download an offline PDF map and train schedule for the MARC train to take on your trip. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it. India is a very diverse nation with different languages, cultures and traditions. I learned a lot from designing this product and also writing this case study. I had this idea for a long time but after hear i ng about the hectic process of booking tickets from my peers, I ventured to make this a reality. Moovit gives you Marc suggested routes, real-time train tracker, live directions, line route maps in Washington, D.C. - Baltimore, MD, and helps to find the closest MARC train stations near you. Senior/Disability Local Bus, Light Rail, Metro Subway Monthly Pass. Users can book, view, and check the status of the ticket. I concluded that the current version would accomplish the goals I set for the applications. We wish you happiness in whatever you do” — Last Train To Bucketheadland. “Focus on the user and all else will follow.”. I had this idea for a long time but after hearing about the hectic process of booking tickets from my peers, I ventured to make this a reality. By combining branding, clean UI, good UX, and empathy for the user, I was able to achieve the goals I set for this application and I am really glad about it. MARC Train and Commuter Bus Tickets There are several ways to purchase your MARC Train or Commuter Bus ticket: MTA CharmPass - purchase and use your ticket right on your mobile device! MARC Train Passes Order On-Line. Make it more interesting with visual elements. Train Ticket Booking is the one stop for booking train tickets. My goal is to build an application exclusively for booking tickets and checking status with an intuitive, straightforward and easily navigable interface. In addition, get real-time info on train status, bus delays, changes of train routes, changes of stops locations, and any service changes. There are lots of great apps available on the market right now and the number of options and features it provides is incredible. CharmPass Mobile Transit Fare App CharmPass, MDOT MTA's mobile transit fare app for Apple and Android devices, brings the convenience of fare purchasing directly to your smartphone, allowing you to safely and securely purchase One-Way, 5-Day, 7-Day, and 31-Day passes on the Penn Line, Camden Line, and Brunswick Line. you the best information available to track the train you need to be on. Rohan Harikumar / Projects on Behance / Shots on Dribbble / Case Studies on Medium / Code on Github / Thoughts on Quora. RailPlanner - Eurail / InterRail. What changes would you like to see to the whole booking system? Among some of the questions I asked were: I found that many people were indeed turned off by the current process and would use my product if available to them. I made use of the information I gathered from the user research to lay down a visual image of how the application would like. I used principles of visual hierarchy and font weights and color to bring important information to the attention of the user. CHOOSE SERVICE 2. You can also use our app to view live train times and get updates on your journey, ideal if you stop for a break mid-journey and want to know when the next train is. Logo and loading screen — Better logo so that the product can be marketed better. No internet available? BRESCO incinerator is … HOW IT WORKS: 1. Transit Information Contact Center: 410.539.5000 Toll Free: 1.866.RIDE MTA (1.866.743.3682) TTY: 410.539.3497 Monday through Friday 6:00am - 7:00pm Most Popular. It allows users of all ages to have one, easy and straight-forward way of booking tickets. The Virginia Railway Express (VRE) connects Northern Virginia and Washington, DC … Note: This is just a concept for a mobile application. Users want a product that is basically a holy grail for ticket booking. Learn more at Amtrak.com. Mobile ticketing has arrived at the Maryland Transit Administration. Disclaimer: MARC Commuter is provided independently to benefit riders of the MARC Train Service. Changes introduced last month mean that all train tickets bought prior to Monday 23 March are now refundable, although rail users wanting to refund a season ticket could be charged a £10 admin fee. Is there a better app to use? MARC Commuter helps you get where you need to go by providing I concluded that the main issues were that: One of the main decisions I took was to opt out the account creation process completely and associate it with a phone number. Download the free Amtrak app for iPhone® and Android™ today for simple, intuitive access to all the travel information you need, ... Higher fares usually apply when purchasing tickets onboard the train. It’s also a scientific fact that when people are presented with less options, they are satisfied with it rather than presenting them with a wide range of options to choose from. Customers can register on this website to use these special features on the Ticket Vending Machines: Navigate the MARC with ease whether commuting, on a day trip to Harpers Ferry, or Set up a recurring order to automatically receive the tickets you need for your commute. I used the IRCTC brand colours, strategy, UX and information design to create an intuitive, clean, simple, straight forward and aesthetically pleasing design. Compare performance to the competition. Google Play App Intelligence for MARC Commuter - Live MARC train status updates. Simplify and centralize the whole ticket booking experience for users. You can easily book your Anytime Single and Return train tickets in advance – right up to the same day of travel – using our online booking system, or through our nifty app. Ticket Agent at the Station . • Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app. Book travel, check train status, access your eTicket and more through the Amtrak app. Marc Train Services Freeware Beauty & Cosmetic Services for Weddings v.1.0 Freeware Graphic Applications - Comes with our compliments from www.australianweddingprofessionals.com. Step 1 Follow the "Use Your SmartBenefits Dashboard" instructions above to access your dashboard. With a one-way ticket, you can transfer to any of the BaltimoreLink Core Services (including the metro and CityLink buses) for free within 90 minutes of purchase. For people who just want to book tickets fast, this can save some time. The first two questions have been answered through the usability testing. CharmPass is the official mobile ticketing app for MDOT MTA. MARC Train Apps? • No need to carry cash, count exact change, or find a ticket machine. I have the Ixigo app installed on my phone and its just beautiful. Text small, and hard to read — Other minor UI issues. I agree with the fact that more options means more freedom but in this case, we are targeting an older demographic, less is more. Conceived for … The agency on Thursday introduced “CharmPass,” a mobile app that allows transit riders to … • Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app. I want to point out something I mentioned above again. I focused on the older demographics as my research indicated most of the people over the age 45 experienced difficulties in booking tickets and had others help to book the tickets. In the Transit Allocation section, click Add Transit Provider and select CommuterDirect. • Pay a single fare or multiple fares for a group of riders. With just a quick search on the Wanderu website or the Wanderu app for iOS and Android, you can compare bus and train schedules and prices from hundreds of travel companies in one convenient place to find the bus or train that works best for you. This is just a concept but covers the whole user experience and journey. I've tried Moovit, Transit, CityMapper... none show delays. 1. I understand that there are lots of applications out there with compelling and beautiful interfaces but one thing I see in common, is the number of options for the user to choose. ÖBB App & Web ÖBB Account ... Dinner on St. Marc's Square in Venice or a cruise over Lake Zurich: with ÖBB Sparschiene for our First Class, you can be certain that your budget will allow room for fun activities. I went with blue as the main color as this was IRCTC’s brand color. Loading screen can have some visual elements which will make it more attractive and visually pleasing. Significantly reducing the time of booking tickets, making the whole process refined and quicker. Products. I just moved to the area last week and this is the second time I've waited at the station for a 25-30 minute delay. MARC Schedule By Adam Burstein ( $0.99 ) ATTENTION PENN LINE COMMUTERS I am aware that there have been some minor adjustments to the Penn line schedule. It has everything. I believe ideas and designs can always be revised and built upon and this product is no exception. Amtrak operates more than 300 trains daily, connecting more than 500 destinations in 46 states, the District of Columbia and three Canadian Provinces, and reaches 400 additional destinations via connecting bus routes. This video shows you how to purchase the train ticket from the MARC Train Auto machine! What are the problem it's marked to solve? Making the text more legible — Size of the text can be bigger and contrast of the secondary text can be more. Best Apps Train Schedule Penn Line . The best way to buy a MARC train ticket is via the app CharmPass. Is this a regular thing with the MARC Train? Before anything else, what is the problem that I am trying to solve with my design. I am no developer but I would love to see this application pop up in the app stores as this would greatly benefit users and make the whole “hectic” ticket booking experience much easier. MARC Train Apps? I spoke with my peers and some members of the Kerala Designers Collaborative design community and they told me about their troublesome and confusing ticket booking experience. At 41.03%, Hindi has the highest number of speakers as a percentage of the total population. • Buy and use fares instantly using a debit/credit card or your PayPal account. The main principle behind this product was to simplify the whole experience and process of booking a train ticket. I shared the Adobe XD file with friends, and members of Kerala Designers Collaborative and asked them for their opinions on the Ticket Booking App. Commuter Bus Passes Order On-Line. Did we solve the problem we set for the product to accomplish? Insights into Download, usage, revenue, rank & SDK data. In addition, get real-time info on train status, bus delays, changes of train routes, changes of stops locations, and any service changes. Regarding the UI, I believe some minor changes to the application are in order. Insights into Download, usage, revenue, rank & SDK data. MDOT MTA is proud to unveil CharmPass, our official mobile transit pass app. But from a technically less skilled (older demographic), too many options can be over-whelming, confusing and can greatly affect the whole experience of using the app. 4. Take a look, How to make ultra-smooth animations in Figma Motion plugin, I disguised as an Instagram UX influencer for 4 months; this is what I learned about our community, How learning UX helped me deal with my depression, I browsed through 100+ brutalist websites; here’s what I learned, IRCTC, the official ticket booking website for the Indian Railways has a. I kept the navigation bar intuitive and simple, consisting of only the important links for quick accessibility. MARC Commuter and IdleOffice Inc. are in no way affiliated with the Maryland Area Regional Commuter (MARC) coming home from BWI. More visual elements — To make it more interesting. MARC Commuter helps you get where you need to go by providing you the best information available to track the train you need to be on. … MARC Commuter Rail and MTA Commuter Bus tickets and passes are now available to purchase from enhanced Ticket Vending Machines (TVMs) at locations listed below. Create a CharmCard Account Here. This commuter rail operates Monday to Friday serving three lines between Washington, DC and Baltimore, MD; Washington, DC and Perryville, MD; and Washington, DC and Martinsburg, WV. I’ll look back to the product with a fresh set of eyes as nothing is ever perfect and permanent. At it’s core, Ticket Booking App is a utility application. This also gave me a better idea of how I should utilise the available screen real estate. After validating that there was potential use and even demand for my product through research, I laid down exactly what I wanted my product to help everyone with the ticket booking experience. See why over 865 million users trust Moovit as the best public transit app. VRE, MARC and MTA Commuter Bus use CommuterDirect for ticket-by-mail delivery. • No need to carry cash, count exact change, or find a ticket machine. And you can still get MARC tickets from Quik-Trak machines and Amtrak. For Marc train service alerts, please check the Moovit App. Google Play App Intelligence for MARC Commuter - Live MARC train status updates. People of the older demographic will find it hard to use the app. Close. about their ticket booking experience with the IRCTC and created persona and scenario cards based on their comments. Keeping in mind that foreigners would make use of this product too, English language was mandatory. Before everything else, the application needs to intuitive and simple to use its core function — booking train tickets. I interviewed my dad and brother who are the biggest train fanatics I know (so who better to ask?) Nothing is ever complete. Apps for Marc Train Schedule Compatible with iPhone,iPad Find IOS Apps With Train Schedule Penn Line And Marc Marquez .Also Apps With New York City. All rights reserved. Based off the research, I created features that would help make the ticket booking experience better for everyone. For the first time ever, you can pay for BaltimoreLink local buses (CityLink, LocalLink, and Express BusLink), Light RailLink, Metro SubwayLink, MARC Train, and Commuter Bus services directly from your smartphone. MARC (Maryland Area Regional Commuter), prior to 1984 known as Maryland Rail Commuter Service, is a commuter rail system comprising three lines in the Baltimore-Washington Metropolitan Area. I gathered all the feedback I received from the usability testing and wrote it down on my book for me to better interpret the information. They loved it. SELECT TICKET TYPE 4. No more looking for loose change. For the first time ever, you can pay for BaltimoreLink local buses (CityLink, LocalLink, and Express BusLink), Light RailLink, Metro SubwayLink, MARC Train, and Commuter Bus services directly from your smartphone. Developer: HaCon. Spanning 187 miles, the MARC Train Service (MARC) is an integral component of Maryland's transportation system. This is just an early stage prototype to demonstrate the basic functionality of the app. Cost: Free. ... ticket sales employees at most non-Amtrak stations were replaced with Amtrak "Quik-Trak" touchscreen ticket machines, and some train services were eliminated or scaled back. What do you like about and what don’t you like about it? MARC Commuter The unofficial and only Android app that tracks MARC trains and alerts. A welcome screen can be made for a better experience. Have fund and enjoy the ride! Unfortunately we cannot replace or refund pass purchases. Although, I would love to see this app taken up by a developer. MTA is not responsible for lost, damaged or stolen passes. Would you use this as your primary ticket booking application if it was available in the application store? Use SmartBenefits or an employer-sponsored debit card to purchase MARC, MTA Commuter Bus, VRE, Metrorail, Metrobus, and STAR fares with CommuterDirect.com. Reload Your CharmCard Here. I interviewed people who regularly travel about their booking experience. I decided on incorporating the following features that users would be able to interact with: If a user is booking a ticket for his/her friend, share option is the best way to get the ticket to him. Posted by 2 years ago. Follow the prompts to … MARC near … Newly designed MARC train tickets and commuter bus passes will go on sale the same day. People are worried about having their ticket mail, sms, website login/password forgotten and this may cause some issues. The MARC train was operating in push mode with the cab control car out front. CHOOSE FARE 3. Making a product for such a community is challenging and fun. Archived. Would you download this app and recommend it to others if available? Let us take you to Europe's most popular cities at a low rate - first-class service included. Platform: iOS / Android. Train Ticket Booking is the one stop for booking train tickets. Marc Train Schedule iOS Apps. Train Service or Maryland Transit Administration (MTA). Some of the questions I ask myself before building a product is: When do I believe that the product I built is complete and ready for the world? MARC (Maryland Area Regional Commuter) Train Service (reporting mark MARC), previously known as Maryland Rail Commuter, is a commuter rail system comprising three lines in the Baltimore–Washington metropolitan area. It allows users of all ages to have one, easy and straight-forward way of booking tickets. Would a first-time user be able to navigate without any issues or guidance? For me, everything is a learning process. After finalising my rough sketches of the application, I moved on to creating the high quality mockups. Some minor changes to the whole booking system • buy and use fares instantly using a debit/credit card your! Million users trust Moovit as the best way to buy a MARC train languages, cultures and.... 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Product too, English language was mandatory regularly travel about their booking experience better everyone. Application are in order would love to see to the boarding process first-time. Local Bus, Light Rail, Metro Subway Monthly pass download an offline PDF map train. Eurail / InterRail is free to download for Apple and Android devices for Commuter., consisting of only the important links for quick accessibility the thumbs up Rail, Subway. Product for such a community is challenging and fun i should utilise the available screen real estate tickets prior boarding... In the application, i believe some minor changes to the application store be.. Back in my process to improve the application if it was available in the application are in order application for! Although, i proceeded to go back in my process to improve the application store, language! Straight-Forward way of booking tickets, making the text more legible — Size of the ticket transportation system,... And more through the Amtrak app you can get simple and intuitive to. `` use your SmartBenefits Dashboard '' instructions above to access your eTicket and more through the usability and proceeded. The Maryland Transit Administration Hindi has the highest number of options and features it provides is incredible, or home. Is a very diverse nation with different languages, cultures and traditions checkout process makes it to! That is basically a holy grail for ticket booking experience for users booking experience first-time user ) find... … google Play app Intelligence for MARC Commuter - Live MARC train Service are of... For such a community is challenging and fun and MTA Commuter Bus all! Step 1 Follow the `` use your SmartBenefits Dashboard '' instructions above to access your Dashboard ever and...