Your experience is not on par with the level of service we're accustomed to sharing with our guests. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. We're thrilled to hear you enjoyed your stay at Park Lane Hotel New York. We do hope you give us another opportunity to share a more positive experience with you soon. Your experience is not on par with the level of service we're accustomed to providing. Warm Regards Hotel Manager, Booked four rooms for my family for one night. She is professional, personable, and very organized in her approach. Your experience is not on par with the level of service we're accustomed to sharing with our guests. Now £71 on Tripadvisor: Park Lane Hotel, New York City. The bathroom is mold infected, stains all over shower. We want our Central Park Accommodations to be the first choice of visitors to New York City, so we have taken great care to provide a list of fine amenities to make your next stay at our New York City Hotel memorable. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Grill, the Park Lane Hotel wants to make your visit to New York an enjoyable one. The pet-friendly Park Lane Hotel New York, located in Manhattan district, features a ballroom, seating and entertainment activities. Location. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre. Room types may vary. You can see why we love having her here so much! Are there opportunities to exercise at Park Lane Hotel? Please see our partners for more details. Warm Regards Hotel Manager, I was excited to stay so close to Central Park and upon arrival the lobby is nice looking and check-in staff were friendly. . I was very impressed by the entire staff. About; Rooms; Facilities; Location; Things To Do; Official Rating Free Wifi. But the way they have a lot of secret fees that they charge you at the end. We had city view on the 31st floor because we didnt need park view. Payments made by partners impact the order of prices displayed. Looking for The Park Lane Hotel New York? Now £60 on Tripadvisor: Park Lane Hotel, New York City. We appreciate your feedback, Georgina. Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.3 miles). Claim your listing for free to respond to reviews, update your profile and much more. We arrived all excited and happy to check in and go for a run across at CP before dinner. Does Park Lane Hotel offer any business services? From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Grill, the Park Lane Hotel wants to make your visit to New York an enjoyable one. Thank you so much Edita for your hospitality and the way your welcome the guests. Warm Regards Hotel Manager. My son was getting married in Central Park, so the location was perfect. The hotel lies in the centre of New York, only steps from Fifth Avenue. When I returned I decided to ask for another room. We're deeply disappointed you had such challenges during your time with us. No coffee machine, no mini bar. city view rooms are quiet. Claim your listing for free to respond to reviews, update your profile and much more. We'd like to look into this as soon as possible. Thanks for the fantastic review, Lauren S! We value your privacy. I understand stains happen and this room seems outdated in general, but there was a spill of some food or heck, I have no idea what it is, between the bed and bedside table. We look forward to hosting you again soon! Spacious, elegant Guest Rooms and Guest Suites offer picture windows and stunning views along with exquisite bath products, fine linens and other amenities. Edita is an excellent member of our team. I booked rooms by calling the reservation number. Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. When I got to the room, I felt instantly grossed out due to the carpets. Visitors Guide. Park Lane Hotel is one of the finest! Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Yes, guests often enjoy the park view available here. Park Lane Hotel: Park Lane location: Best in New York - See 9,433 traveller reviews, 2,434 candid photos, and great deals for Park Lane Hotel at Tripadvisor. This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. We care deeply about the satisfaction of our guests so we'll be sure to discuss your concerns with the appropriate members of our team moving forward. We offer a Fitness Center, Mail Service, Internet Access, and more. We'd like to look into this as soon as possible. more. 7%. I really Appreciate Edita she's helped me she makes every thing easy so nice and professional I will come again to Park lane difently but I will ask for Edita to check in for me . They will either let it ring, or just pick up and hang up, or gets, We appreciate your feedback, Jennifer. Have a beautiful day! Park Lane Hotel NY . We offer a Fitness Center, Mail Service, Internet Access, and more. The Park Lane Hotel’s New York Accommodations offer the finest luxuries and comforts, including elegant room interiors, Premium Bedding, and stunning Amenities. Prices are calculated as of 18/01/2021 based on a check-in date of 31/01/2021. Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. Have an amazing day! Quit if you hate your job Soad. Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Thanks Park Lane! Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. We regret that our building's historic charm didn't meet your expectations. Value . Rep was courteous, but seemed overwhelmed in booking 4 rooms with different rates. 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane) Read Reviews of Park Lane Hotel Sponsored Customer service is the worst they don’t care if you like the hotel or not they just want money! In New York, United States Of America. The accommodation provides a private carpark, a lift and parking spaces as well as high-speed Internet access throughout the venue. Now £69 on Tripadvisor: Park Lane Hotel, New York City. It is only 2 minutes’ walk from the elegant shops of 5th Avenue and the 59th Street N,Q,R underground station.. Warm Regards Hotel Manager. Constructed in 1971, the hotel was designed by the prolific architecture firm, Emery Roth & Sons, for prominent New York City real estate developer Harry Helmsley. Warm Regards Hotel Manager, Tripadvisor Plus Subscription Terms & Conditions, The Leading Hotels Of The World in New York City, Hotels near Lexington Ave / 63rd St Station, Hotels near Lexington Ave / 59th St Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Gerstner Sloan Kettering Graduate School of Biomedical Sciences - New York, NY, Hotels near Weill Cornell Medical College, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Mandl School, The College of Allied Health. Which languages are spoken by the staff at Park Lane Hotel? The Park Lane Hotel’s New York Accommodations offer the finest luxuries and comforts, including elegant room interiors, Premium Bedding, and stunning Amenities. We do hope you give us another opportunity to share a more positive experience with you soon. Warm Regards Hotel Manager. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate members of our team moving forward. Rooms . See 9,433 traveller reviews, 2,718 candid photos, and great deals for Park Lane Hotel, ranked #244 of 507 hotels in New York City and rated 4 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? Please see our partners for more details. Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Yes, guests have access to a fitness centre during their stay. She is an important member of our team! This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. We're happy you enjoyed your time with us so much at Park Lane Hotel New York! more. We'd like to look into this as soon as possible. Payments made by partners impact the order of prices displayed. We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. It's not surprising that Edita took such wonderful care of you and made you feel so valued. The gym was closed but we exercised everyday at Central park. The mattress is painful, like sleeping on a water bed. See 9,433 traveller reviews, 2,718 candid photos, and great deals for Park Lane Hotel, ranked #244 of 506 hotels in New York City and rated 4 of 5 at Tripadvisor. We were greeted by frowny and nasty Soad. Directions. DONT STAY IN HERE!!!! Edita has been my receptionist a number of times and I have been impressed by how she greets the hotel guests. This is the version of our website addressed to speakers of English in United Kingdom. The property has connecting/adjoining rooms. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? The carpet is dirty and stained. We regret that we didn't meet your expectations. the helmsley park lane hotel new york city, helmsley park hotel. 4.0 / 5 9433 reviews. This is my go-to hotel for a quick staycation. The 46 story limestone and glass structure sits on Billionaire’s Row, allowing guests to experience the life of the New York City elite. The Helmsley Park Lane Hotel New York City; Park Lane Hotel Hotel; Park Lane Hotel New York; Park Lane Hotel Hotel New York; Park Lane New York; Policies. A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, a Pullman Hotel, is a home away from home for global jetsetters and the discerning business traveller. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We're deeply disappointed you had such challenges during your time with us. Love the view, everything else was gross. 1 /13. The exquisite Ballroom and outdoor Garden Terrace at The Park Lane Hotel offer the perfect settings to host your next NYC Event, NYC Wedding or NYC Business Meeting. See 9,433 traveller reviews, 2,718 candid photos, and great deals for Park Lane Hotel, ranked #244 of 506 hotels in New York City and rated 4 of 5 at Tripadvisor. We appreciate the feedback, TonyTravelaround. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. It's our pleasure to accommodate you and we appreciate your praise. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? The Park Lane Hotel’s New York Accommodations offer the finest luxuries and comforts, including elegant room interiors, Premium Bedding, and stunning Amenities. With views of lush Central Park and the New York City skyline, Park Lane Hotel provides four-star amenities at a convenient, albeit beautiful, location. Our Central Park Hotel Guest Rooms and Guest Suites provide visitors with a welcoming New York City experience. Visitors Guide. Have a beautiful day! Wonderful view of Central Park from my room, and Nicole was absolutely wonderful at check-in. 14%. It's unfortunate your stay with us at Park Lane was anything less than perfect. Spacious, elegant rooms and suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. A benchmark for luxury Manhattan retreats, Park Lane Hotel is old-world New York at its very best. We appreciate your feedback. Warm Regards Hotel Manager, Tripadvisor Plus Subscription Terms & Conditions, The Leading Hotels Of The World in New York City, Hotels near Lexington Ave / 63rd St Station, Hotels near Lexington Ave / 59th St Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near Lia Schorr Skin Care Training New York, NY, Hotels near Gerstner Sloan Kettering Graduate School of Biomedical Sciences - New York, NY, Hotels near Weill Cornell Medical College, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Mandl School, The College of Allied Health. Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. If you love NYC and central park then park lane is perfect. Now £71 on Tripadvisor: Park Lane Hotel, New York City. Thank you for the excellent review! Service . Overlooking Central Park, this polished 46-story hotel is a 7-minute walk from Carnegie Hall and an 8-minute walk from the Museum of Modern Art. Things to do near Park Lane Hotel on Tripadvisor: See 1,025,295 reviews and 92,418 candid photos of things to do near Park Lane Hotel in New York City, New York. It exudes a definite air of upmarket class, with its well-dressed frontage opening into a grand lobby. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. Park Lane Hotel - A Central Park Hotel is a deluxe hotel with a European ambiance, providing views over Central Park and the New York skyline. What are some restaurants close to Park Lane Hotel? Too bad for the good location If you mind the dirt and uncaring management. We're deeply disappointed you had such challenges during your time with us. Response from ParkLaneHotelNYC, Manager at Park Lane Hotel. New York; Park Lane Hotel; Share. The Hotel Amenities you will find at Park Lane Hotel are evidence that the guest experience at our New York Hotel is a top priority. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Visitors Guide. We wanted a hotel right across from Central Park and Park lane seemed to fit the bill. We're deeply disappointed you had such challenges during your time with us. What are some of the property amenities at Park Lane Hotel? Yes, pets are typically allowed, but it's always best to call ahead to confirm. They inquired why and also why I waited so long to say something instead of after checking in, I said to be honest, I thought maybe I could deal with it for a few nights but I shouldn't have to. On 5 September 1975, a Provisional IRA bomb exploded at the hotel, killing two people and injuring over 60. The conditions and cleanliness of the rooms and hotel were good, but the overall booking/check in, supply management and check out processes left much to be desired. Very good. View all Rooms . Lack of caring from management when you mention it. A horror house. Old furniture, falling apart when you open a drawer. Sleep Quality . 5%. The Park Lane Hotel is a luxury 46-story Midtown Manhattan hotel with panoramic views of legendary Central Park and the iconic New York City skyline. We're disappointed that your time with us was less than ideal. Unfortunately, now that I'm back in Arizona I'm having an extreme difficulty trying to get anyone to send me a receipt for the first two nights of stay. We do hope you give us another opportunity to share a more positive experience with you soon. We hope you give us another opportunity to demonstrate the high-caliber service we're capable of sharing with our guests. Average. The Park Lane Hotel is a classic setting for all types of New York City Events. What food & drink options are available at Park Lane Hotel? Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. I had to extend my stay and the only way to do that was for me to check out and check back in and they failed to give me a receipt the first check out and when I asked for the receipt on 10/17 I assumed they included all of the days I stayed. Warm Regards Hotel Manager. Our Central Park Hotel Guest Rooms and Guest Suites provide visitors with a welcoming New York City experience. Cleanliness . Location . That's unsanitary, We appreciate your feedback. We hope you give us another opportunity to share a more positive experience with you soon. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Took too long to complete. We're disheartened that you had such challenges with your billing and that our team didn't go above and beyond to accommodate your needs. Upon check in, the rates that were quoted to me were not the rates that I got. Which popular attractions are close to Park Lane Hotel? Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? The 3 best hotels in the area. The hospitality is at its finest at this hotel. There are more places to choose from in the New York City area. It’s about the size of the palm of your hand, crusted over and there is splatter on the bedside table itself. Learn more and adjust settings. the helmsley park lane hotel new york city, helmsley park hotel, 36 Central Park South 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600. Are there any historical sites close to Park Lane Hotel? We're looking forward to sharing another amazing experience with you soon. We endeavor to go above and beyond to ensure our guests have a memorable experience. 36 Central Park South 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600. I arrived much later than expected and she was extremely helpful and the hospitality was heartwarming, particularly in the face of a pandemic. The hotel cannot be held responsible for lost or damaged goods. There are more places to choose from in the New York City area. Our Central Park Hotel Guest Rooms and Guest Suites provide visitors with a welcoming New York City experience. Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Carnegie Hall (0.3 miles). My husband turned 50 so we stayed there for his birthday October 16th till October 19th. Front desk clerk couldn't make any changes, so he called, We appreciate the feedback. Just like our Concur travel agent said when she was trying to extend my stay, the front desk was not helpful at all. Does Park Lane Hotel have any great views? Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Our Central Park Hotel offers spacious and elegant Meeting Venues in a charming Central Park location. We'll address your feedback with our team moving forward. Thanks for sharing this lovely review! We appreciate your feedback, David. 43%. The most disgusting hotel I have ever stayed! Response from ParkLaneHotelNYC, Manager at Park Lane Hotel. No costumer satisfaction in their books. This site uses cookies and similar technologies to analyse traffic, personalise content and ads, and provide social media features. Room types may vary. I must have called the front desk at least 50 times. The whole hotel is old and you can see they haven’t maintained. View all Rooms . But it’s what is outside the hotel that first wows guests – as you’re staying right along Central Park, one of the city’s most iconic landmarks. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The Park Lane Hotel is a New York City luxury hotel located at 36 Central Park South, between Fifth and Sixth Avenues in Midtown Manhattan, overlooking Central Park. Rating Summary. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. 36 Central Park South, New York, NY, USA 855 378 5969. She always goes above and beyond for our guests. We love seeing our guests take advantage of our proximity to so many wonderful attractions. Park lane is a great hotel regardless of 1 sour staff member. Accept. Read 2633 about the Park Lane Hotel in New York from genuine guests who have stayed at the Park Lane Hotel so you can get the best information available before booking your trip. See 9,433 traveller reviews, 2,718 candid photos, and great deals for Park Lane Hotel, ranked #243 of 506 hotels in New York City and rated 4 of 5 at Tripadvisor. Very much appreciated the room upgrade to one with a view overlooking the Park! Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. We strive to offer top-notch comfort and convenience for our guests. Your experience is not on par with the level of service we're accustomed to sharing with our guests. Excellent. The floor and bathrooms are really nasty of the bedrooms. 31%. We'd like to look into this as soon as possible. We were so excited to stay at the Park lane. We do hope you give us another opportunity to share a more positive experience with you soon. Warm Regards Hotel Manager, I stayed at this hotel from 10/13/2020 through 10/17/2020 for business. We do hope you give us another opportunity to share a more positive experience with you soon. We figured she was overwhelmed and would cheer up by our kind and cheerful selves but to no avail. Terrible. Park Lane Hotel: Soad was nasty to us... - See 9,433 traveler reviews, 2,434 candid photos, and great deals for Park Lane Hotel at Tripadvisor. Spacious and bright, rooms at Park Lane Hotel are fitted with oversized windows and fine linens. They were nice when I was there in person but they all hate answering the phone. Park Lane Hotel: Visit to Park Lane Hotel NYC - See 9,433 traveler reviews, 2,434 candid photos, and great deals for Park Lane Hotel at Tripadvisor. The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Portuguese. Nearby attractions include The Museum of Modern Art (MoMA) (0.3 miles), Big Apple Jazz Tours (0.2 miles), and Carnegie Hall (0.3 miles). The rooms are clean, big in space and the view is breathtaking. View reviews. Shocking how dirty this property is. Own or manage this property? Overall, this might be the grossest hotel ive ever stayed at, but the view nonetheless is a bargain for what you would usually pay. One night secret fees that they charge you at the end can see they haven ’ t if... York was so amazing do ; Official Rating free Wifi we exercised everyday Central... N'T make any changes, so the location was perfect seemed to fit the bill experience with you soon breathtaking... 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