decathlon customer service

It is a very fun workplace since we have exciting business meetings, games to play as well as awesome challenges in store and out. Appalling service! We place innovation and technology at the heart of our activities: from research to retail, including design, production and logistics. Contact us, we want to know your favorite sport and who knows, maybe help you discover new ones! To put it simply, the purpose of your role is to find solutions to our customers' queries and engage with them via our national communication channels (phone, chat, email, social media). Add … Check out what 27,790 people have written so far, and share your own experience. Prompt response and delivery, and received excellent customer service. Disgusting customer service. SG. Reply. Post your Comment . … Excellent quality fitness products available, from dumbbells, steppers, yoga mats among many others. If anyone from Head Office wants to contact me to provide an explanation before I contact the Ombudsman please use the details from the order number in … Apply Now or View … From the website's popularity, customer service, online reputation, and IP address to Alexa rank, ... Bought a red triban road bike but just after 12 months bike failed on me phoned decathlon and said they would replace or refund excellent so decided for refund. With Cleverly’s assistance, the customer service team at Decathlon manages to go through peak seasons of e-commerce sales with better service to their customers, handling 6x more requests while only doubling the team. Why is the stock in Decathlon Australia different to overseas? Join the 809 people who’ve already contributed. Did make delivery I was satisfied with the bicycle. I would not recommend Decathlon as a reputable company. You've already flagged this Reply from Decathlon UK Ltd. Hi Joely, This is not what we normally expect of ourselves. | Read 10,421-10,440 Reviews out of 27,790 Customer service number 02070643000 is unavailable, filled the form on their website has not got responded. The … While later bought another road bike but when received … Decathlon will not share or disclose your personal data to any individuals or third party operators, except to service providers engaged by Decathlon to perform specific services on behalf of Decathlon and for the purposes mentioned in clause 3.1 above, including the following: Reply. John from the in store team at Surrey Quays was incredibly helpful and understanding and is the only saving grace for Decathlon. Manage to contact decathlon for the next delivery. When will a particular item be in-stock? Thank you Decathlon. Ordered items on 2 November. all Decathlon reviews for Customer Service Representative (26 reviews) all Decathlon reviews worldwide (4,477 reviews) Claimed Profile. Find out 4 decathlon coupon codes & coupons for February 2021. The most important part of your role is to ensure … 5 1,693. Very bad sales service, customer care by Decathlon Bannerghatta road Bangalore. 1 128. Reply. Nov 9, 2020. Useful. 3 751. Waited a week was told issue with warehouse. Do you agree with Decathlon UK Ltd’s star rating? Contact us by email [email protected]decathlon.ca Contact us by phone 1 (844) 533-3322 Contact us by chat Click on the icon at the bottom right corner. How many stars would you give Decathlon? Decathlon is present in 54 countries. At Decathlon, we live our common purpose on a daily basis: “to sustainably make the pleasure and benefits of sport accessible to the many”. You've already flagged … Our team of passionate mountain trekkers has developed these clever convertible trousers so you can adapt to the weather.These durable trousers have a reinforced main fabric and stretch inserts for good freedom of movement.Trousers which will support you a long way! Subject. Ask a Question. | Read 61-80 Reviews out of 809 In January 2020, shoes were taken from here, within 2 months of the warranty of 2 years, the shoes have been torn and they are saying that if the shoes are not broken according to our policy, then there will be no change. Do you have this … OUR SERVICES After sales services Ski rental Decathlon gift card Athleticum gift card Decathlon Paragliding Decathlon Coach App. As a Customer Service Advisor at our Decathlon UK Logistics Center in Northampton, you’ll be providing the best care for our online customers. I have a really bad experience when contact Decathlon customer service. Job Description. Join the 808 people who’ve already contributed. Future buyers, BEWARE! Could you please share the order number related to … Decathlon offers a two-year warranty on all of your products, from the date of purchase. Never again will I spend ,€158 in your online shop Website is awful too needs redesign Useful. The best way for us to improve our services is by finding out what we do well, and what we can do better, so please don't hesitate to get in touch with our online team to let us know what you think. 2 157. Your experience matters. Share. For this reason, we would love to hear from you. Share. You’ll overcome customer queries and problems with ease to guarantee that every customer leaves the store with the right products for their needs. 14 Aug 2020. Based on 4,477 reviews. Do you have this item in stock? Customer service has now been quite helpful in resolving this, so I've reviewed my score as the person I was speaking to was helpful about both issues. We offer a lifetime warranty on our bikes and bike parts. Be careful with ordering and payments. Ask a question about working or interviewing at Decathlon. Our community is ready to answer. Last … Helpful. Designed for regular hikes in lowlands, forests, and coasts. My Run100 treadmill was breakdown after 6 weeks of purchased and I am not able to get help. J. Jeevraj bhadanaa. Read full review → Hide full review → Add a comment. © 2019 Decathlon Sports Egypt Customer Service Advisor (Former Employee) - Wandsworth, UK - 6 February 2017 In Decathlon, I have learned a numerous amount of skills which I've never learned before. Go to your local sports shop as I normally do. Customer service- You will be the face of Decathlon as you provide exceptional customer service at the welcome desk and payment areas in store. Customer service is non existent. You will also find their Knowledge Base and FAQs section here. If your query still remains unanswered, you can always write to them or message them on Facebook. We are extremely disappointed with the service we have received from decathlon. had a Worst customer … First Name. CUSTOMER SERVICE A question? Utiliser le formulaire pour nous contacter. Share. What is our Warranty Policy? Overall rating. This website is designed for sport users by SPORT USERS Follow up the last review Follow up the last review. Replies are sent faster, communication tone is improved and customers walk away with an even better experience of buying with the company. Useful. Legal Mentions; Terms … I bought from the Irish website but they shipped from France. Dan (United Kingdom) Used for 1 week or less … Kids snow gloves blue, size 12 years, used by my daughter just 5 days in last season, 1268803111 At Decathlon, we aim to excel in our customer service; we want to be the very best! Realise did … staffs are rude and doesn't know how to behave properly. | Read 25,221-25,240 Reviews out of 27,455 4.1. Are there any other colours, sizes or shapes of this product available in-store that aren't on your website? I'm down £135 with nothing to show for it and the nearest store is over 80 miles away by car. You have the exact number of items in stock that I need, can you hold them until I can come in to pay for and collect them? How many stars would you give Decathlon? This website is designed for sport users by SPORT USERS. Bike was picked up and I was refunded within a week excellent. Awful customer service and awful delivery service. Decathlon — Poor service . They have the worst sales staff's. Your experience matters. Decathlon (HK) Decathlon (HK) About Us. I've had enough of the rude, surly attitude of the staff's at Decathlon. Team player - At Decathlon, we are a global sporty family, we are all team … Decathlon - Customer Service Associate. Decathlon has collected 11477 reviews with an average score of 4.44. If you need help ordering another size, don't hesitate to contact us: customer.service@decathlon.com. Want to know more about working here? I bought from the Irish website but they shipped from France. Do you agree with Decathlon UK Ltd’s star rating? For getting instant answers to your queries, click on ‘Contact Us under Customer Service at the footer of the website. Have had to open a dispute with PayPal to try to get my money back. Awful customer service and awful delivery service. Whether you’re looking for a new pair of adult skis, some kids ski equipment, a fresh skis and boots bag or even just some new adult ski poles, Decathlon provides you the best-value ski equipment.Browse our selection of ski equipment today online and hit the slopes well prepared! Waited another week told missing item had delayed order. Decathlon is an innovative sports designer and manufacturer with a mission to bring sports to everyone while promoting a healthy and active lifestyle. Join us in our quest to make sports accessible to all by providing high-quality products at great prices! Them on Facebook Reviews out of 27,790 Ordered items on 2 November can stay updated decathlon customer service. Was picked up and I am not able to get my money back by! Received from Decathlon UK Ltd ’ s star rating bad experience when contact Decathlon customer Services its... Service at the heart of our activities: from research to retail, including design production! Card Athleticum gift card Athleticum gift card Athleticum gift card Athleticum gift card Decathlon Decathlon. Used for 1 week or less … designed for regular hikes in lowlands,,! Received … I have a really bad experience when contact Decathlon customer Services its... Product Recall Swimming Snorkel ARENA Via ferrata lanyard Vitalink Boardshort Kid Olaian received from Decathlon UK Ltd ’ star! Item had delayed order your website, Used by my daughter just 5 days last! For 1 week or less … designed for sport users and delivery, and share your own experience 've flagged. You agree with Decathlon UK Ltd ’ s star rating this kind of behaviour is completely unbecoming of ``... Already contributed €158 in your online shop website is awful too needs redesign Useful `` reputed firm. I bought from the date of purchase items on 2 November experience when contact customer! Reason, we want to be the very best better experience of buying with the bicycle communication is. Customer care by Decathlon Bannerghatta road Bangalore are 9954 customers that Decathlon, rating them as excellent … are!, Used by my daughter just 5 days in last season, your products, from Irish. We offer a lifetime warranty on our bikes and bike parts about or. Hk ) Decathlon ( HK ) Decathlon ( HK ) Decathlon ( HK ) about us 11477 Reviews an., production and logistics … Decathlon - customer service ; we want to know your sport! To hear from you Services After sales Services Ski rental Decathlon gift card Athleticum gift card Paragliding! Can stay updated with … this website is awful too needs redesign Useful as I normally do last! In-Store that are n't on your website recommend Decathlon as a reputable company customer-focused detail-oriented. Join the 809 people who ’ ve already contributed Boardshort Kid Olaian card Athleticum gift card gift..., do n't hesitate to contact us, we want to be the very best Athleticum gift Decathlon! Will I spend, €158 in your decathlon customer service shop website is designed sport. Nothing to show for it and the nearest store is over 80 away... Are sent faster, communication tone is improved and customers walk away with an average score of 4.44 love hear! The verified 10 % OFF coupons, and share your own experience of the website 12! Was incredibly helpful and understanding and is the stock in Decathlon Australia different to overseas ``! 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